Betting Companies

Cyprus

Wedosupport

Customer Service / Support

Marketing / Public Relations

Casino Employees

At WeDoSupport, we don’t just manage services – we support success. Founded in 2023 in Cyprus, our diverse international team of 120+ members specializes in customer support, AML and fraud prevention, KYC, and risk management, ensuring our clients’ operations stay secure and efficient.&nbsp;Just as we support our clients, we support our team: with opportunities for growth, stability, rewards, relocation assistance, and a strong sense of community. Together, we do support, and we do it right.&nbsp;We’d love to have you with us.&nbsp;We are looking for a&nbsp;German VIP Account Manager&nbsp;who will be responsible for retention of VIP customers and increase of their lifetime value.Requirements:<ul><li>Proficiency in English and German both written and spoken;</li><li>Proactive person with good support/sales skills;</li><li>Strong communication and negotiation skills;</li><li>Attention to details;</li><li>Previous experience will be considered as an advantage.</li></ul>Duties and Responsibilities:<ul><li>Being able to search and find for solutions of customers’ issues;</li><li>Able to analyse customers’ behaviour and keep a personalised relationship with VIP clients, therefore meeting their needs;</li><li>Monitor customers’ performance &amp; behaviour in order to evaluate bonus crediting;</li><li>Ensure that products’ compliance is being followed according to relevant regulations;</li><li>Previous experience as a Sales agent will be considered as an advantage.</li></ul>✅&nbsp;We offer excellent benefits, including but not limited to: ✔️Working with the latest technologies (Nest, Kubernetes, mongo, graphQL, MySQL, etc) 🧑🏻‍💻Learning and development opportunities and interesting challenging tasks; 📝Official employment in accordance with the laws of Cyprus and the EU, registration of family members; ✈️ Relocation package (tickets, staying in a hotel for 2 weeks); 🏋️‍♂️ Company fitness corner in the office for employees; 📚 Opportunity to develop language skills and partial compensation for the cost of language classes; 🎁 Birthday celebration present; 🏝 Time for proper rest and 24 working days of Annual Vacation; 🍲 Breakfasts and lunches in the office (partially paid by the company).&nbsp;You have the opportunity to work in our office in&nbsp;Cyprus&nbsp;/&nbsp;Bulgaria / Poland.&nbsp;&nbsp;Your potential + our support = success. Let’s make it happen!

Verbal communication 

Negotiation 

Presentation

German VIP Account Manager

German VIP Account Manager

German VIP Account Manager

RELATED JOBS