Tourism - Hotels

Cyprus

St Raphael Resort & Marina

HORECA employees

Waiters / Waitresses

Job OverviewThe Head Waiter will ensure the smooth running of the Restaurants, and he/she will make sure that all food and beverage products are served promptly and in the most efficient and effective manner. He/she will deliver the highest possible standards of service to guests, through continuous training. The Head Waiter &nbsp;will also be pro-active in maintaining and/or improving the Restaurants’ profitability in accordance with hotel policies, procedures and standards.&nbsp;&nbsp;&nbsp;Main Responsibilities &amp; Duties·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; To ensure the daily supervision of all subordinates ensuring that their actions, duties and opening and closing duties are carried out in accordance with the pre-set procedures.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; To demonstrate thorough knowledge and ability in the execution of the service steps (following the sequence of service) during operational hours.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; To sense guest needs and quickly respond to maximum satisfaction.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; To co-ordinate resources and ensure that ‘special events’ are efficiently organized.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; To understand and ensure his subordinates understand the ingredients, origins, combinations, methods of preparation, presentation and service of all food products, drinks, wines, cocktails and cigars served.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; To ensure his subordinates and team members confidently merchandise all food, drinks, specialty drinks, cocktails, cigars and special features, using “up-selling skills” and follow the method actively.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; To participate in the building of an efficient team of employees by taking an active interest in each other’s welfare, safety and development.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; To understand and adhere to the Hotel’s rules and regulations and in particular the policies and procedures relating to Fire, Hygiene, Health &amp; Safety, Cleanliness and the Environment.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; To ensure that all team members are treated fairly and consistently as outlined in the terms and conditions of employment, local legislation, and Hotel policies and procedures.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; To participate in the building of an efficient team, by taking an active interest in each other’s welfare, safety and development.&nbsp;Qualifications &amp; Experience<ul><li>Excellent knowledge of Greek and English is essential. Other languages are considered an additional advantage.</li><li>Three years experience in similar work/position.</li></ul>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Holder of an EU passport is essential.&nbsp;&nbsp;&nbsp;Personal Characteristics·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Pleasant and friendly personality, fair, honest reliable and polite.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to multitask, work in a fast-paced environment.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Very good supervisory and communication skills.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Working quickly without compromising quality·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to cope under pressure and deliver excellent service results in a high-paced luxury environment.&nbsp;&nbsp;Remuneration package·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Competitive salary according to skills and experience.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong collaborative and professional development environment&nbsp;Please forward your CV to hr@straphael.com&nbsp;All applications will be treated with strictly confidence. CVs and personal data will keep secured and will only be stored for current or future employment purposes.&nbsp;Only applicants that meet the above criteria will be considered and contacted.&nbsp;We care for our people, and we want them to Radiate Kindness

Head Waiter

Head Waiter

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