Cyprus

KAPNOS AIRPORT SHUTTLE LTD

Customer Service / Support

Kapnos Airport Shuttle Limited, one of the islands largest passenger transportation companies, is looking for an energetic and customer-oriented candidate to join our team at Paphos Airport as a customer support officer!&nbsp;&nbsp;The Company&nbsp;Kapnos Airport Shuttle's history begins in 1992, initially operating buses, minibuses, and coaches across Cyprus. In 2008, we introduced the first express bus route connecting Nicosia to Larnaca International Airport. This marked the beginning of the first airport shuttle service in Cyprus! By 2014, they expanded this network to include routes between Nicosia and Paphos Airport, and in 2018, they added connections between Paphos Airport and the Famagusta area. Today, Kapnos Airport Shuttle is the only scheduled shuttle network connecting Nicosia, Larnaca International Airport, and Paphos Airport. We also offer a range of other transportation services, including coach leasing and chartering, school transport, VIP/taxi services, and private hirings.&nbsp;&nbsp;The Role&nbsp;As a Customer Service Representative you will get introduced to the dynamic and exciting world of passenger transportation services. We are looking for a motivated and detail-oriented representative to support our day-to-day operations at Paphos Airport, especially during evening hours and weekends.&nbsp;&nbsp;&nbsp;Key Responsibilities&nbsp;<ul><li>Support the arrival of passengers, welcoming them and navigating them to the airport. </li><li>Support the departure of passenger, selling tickets or checking the pre-booked tickets and navigating the passengers to the bus. </li><li>Provision of accurate information to the passengers regarding the transfers and routes offered </li><li>Coordination and organization with the other stations for the timely departure of the buses </li><li>Safekeeping of company’s resources, including cash, tickets and other promotional equipment </li><li>Preparation of relevant controlling analyses and reports with regards to sales and transfers.&nbsp;</li></ul>&nbsp;Requirements&nbsp;<ul><li>Strong organizational and communication skills. </li><li>Customer – oriented approach </li><li>Strong communication skills </li><li>Pleasant personality </li><li>Professionalism and reliability </li><li>Proficiency in Greek and English language. </li><li>Computer literacy / Proficient in computer use </li><li>Excellent planning and organizational skills&nbsp;</li></ul>Benefits&nbsp;<ul><li>Competitive salary. </li><li>Flexible working schedule.&nbsp; </li><li>Growth and development opportunities. </li><li>Supportive and collaborative team environment.&nbsp;</li></ul>&nbsp;Interested candidates can send their CV to the following email address: <a href="mailto:hr@kapnosairportshuttle.com">hr@kapnosairportshuttle.com</a>&nbsp;

Customer Service Representative

Customer Service Representative

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